Refund Policy
your satisfaction is our top priority. If you are not completely satisfied with your purchase, we offer a straightforward refund process to ensure a seamless experience.
Eligibility for Refunds:
Products must be returned within 30 days of the original purchase date.
Items must be unused, in their original packaging, and in the same condition as when received.
Certain products, including digital downloads or personalized items, may not be eligible for a refund.
How to Request a Refund:
Contact we customer support team through our website to initiate a refund request.
Provide your order number, product details, and the reason for the return.
Our team will review your request and provide instructions for returning the item.
Refund Process:
Once the returned item is received and inspected, we will notify you of the approval or rejection of your refund.
Approved refunds will be issued to the original payment method within 7–10 business days.
Shipping costs are non-refundable unless the return is due to a we error or a defective product.
Exchanges and Replacements:
If you received a damaged or defective product, contact our support team immediately.
We will provide instructions for a replacement or exchange at no additional cost.
Return Shipping:
Customers are responsible for return shipping costs unless the item is defective or the return is due to a we error.
We recommend using a trackable shipping method to ensure the safe return of your product.
Contact Us:
For any questions regarding refunds, returns, or exchanges, customer support team is ready to assist you and ensure a smooth resolution process.